Thanks to my peers for collaborating on troubleshooting technology. Three that I think are particularly useful are:
Ask three before me. This empowers kids to find their own solutions to problems and gives kids a sense that they are experts when they help their peers out.
In the same vein, the acronym DATA: Did I check it, Ask a Friend, Test again, Ask the teacher, helps give kids a framework on what troubleshooting looks like. I think this acronym would be helpful following a lesson on how to troubleshoot.
Last, I appreciate Madison's suggestion to use Google Forms as a resource in a district where all staff and students have access to Google tools. I think in elementary school, a lot of my troubleshooting tips are aimed towards my teacher peers. They have varying levels of comfort with technologies, and often fear that they won't be able to solve problems that come up stops them from trying technological innovations.
Hi Rupert,
ReplyDeleteI appreciate the ideas of having students guide the troubleshooting before coming to an adult.
What are some questions you would chose to include on a Google Form?
What would the next steps be after you have received data from the forms?
Thanks for sharing.